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README FIRST!: F-PROT Professional for Windows NT
README FIRST! Before installing or running F-PROT Professional for the first time, please verify that your F-PROT Professional disks are write-protected. If you suspect your computer has a virus, boot from a floppy disk that is write-protected and then scan for viruses. For a list of International Distributors of F-PROT Professional, see the DISTRIB.TXT file which is located on disk #3. There is a file included on the first installation diskette, called FILEINFO.TXT, that provides a list of filenames and the locations they are copied to on the local hard drive during the default installation. Please read the Quick Start Guide that is included on the diskettes. It provides installation instructions and an overview of F-PROT Professional for Windows NT. To read the Quick Start Guide, open either QCKSTNT.DOC (located on disk #4) or QCKSTNT.TXT (located on disk #1). ************************************************************* RELEASE NOTES ___ Notes on Command's F-PROT Professional for Windows NT v. 3.0/2.27A 8/18/97 PRODUCT ENHANCEMENTS There are new virus signatures for this release. There is a new version of F-NET.EXE included in this release. F-NET allows a workstation to communicate to a server running Command's F-PROT Professional for NetWare, recording any virus incidents to the F-PROT log. To install F-NET.EXE, you must change the "InstallFNet=NO" line in the SETUP.INI file to "InstallFNet=YES". All changes to SETUP.INI must be made prior to installation. FIXES The new version of F-NET.EXE eliminates the NOT-LOGGED-IN connection problem. It also addresses messages of F-NET not responding. SPECIAL NOTES We have temporarily disabled disinfection of Office 97 Excel macro viruses. Currently, this pertains only to the Laroux virus. Detection, however, is still provided. **Attention NT 3.51 users: There have been some reports of blue screens occurring while scanning .XLS files. If you encounter this problem, you can remove the .XL? extension from the Include list. This issue is being addressed. Notes on F-PROT Professional for Windows NT v. 3.0/2.27.2 7/28/97 PRODUCT ENHANCEMENTS *** Microsoft Office 97 support is provided for all F-PROT Professional for Windows NT virus scans. This includes real-time, scheduled and manuals scans. Office 97 support includes both detection and disinfection. However, please be advised that if you need to disinfect an Office 97 document file, we remove all macros including user buttons, charts and customizations. We are pleased to announce that with this release of Command Software's F-PROT Professional for Windows NT, real-time protection is now active. Separate Administrator and User scanning tasks can be created. Administrator tasks can be created and modified only by users with administrator privileges. User tasks can be created and modified by users who do not have such privileges. Administrator tasks are identified by a computer icon. User tasks are shown via a "profiled person" icon. There is a new NT service named CSS AV Scheduler (CSS-AVS.EXE). This service handles all scheduled scanning, and can also be run, with optional parameters, from the command line. F-Agent, which formerly handled scheduling, now performs messaging functions only. Real-time and scheduled scanning statistics from the Windows NT system tray are now available. To view those statistics, right click on the F-Agent icon in the task tray and choose "Get Statistics" from the F-Agent pop-up menu. FIXES N/A since this is the first release. SPECIAL NOTES If you are running NetWare Client 32, DVP will not perform real-time scans of NetWare drives and scheduled scans of NetWare drives may not run. To provide reliable protection of NetWare drives via real-time and scheduled scans, we recommend F-PROT Professional for NetWare. We have had some problems running scheduled scans with installations that have some of the F-PROT components on NetWare drives. However, manual and real-time scans function properly. If a virus is found in a scheduled scan we are not e-mailing the infected file. Under certain circumstances, EICAR.COM (a virus test file) can not be deleted manually from Explorer because DVP will not allow this action. In Windows NT 3.51 when DVP is set to quarantine you may experience the following: when accessing files on a network drive, DVP will move a file to the quarantine directory as it should, but leaves a 0 byte file, of the same name, in the network directory. The 0 byte file can not be deleted. This is an access rights issue. When doing scheduled scans of network drives, any actions with query options are supposed to be set to the option without query. This is displayed in a message box when the action to take is selected. There have been reports of the action not being reset as indicated, but instead reverting to the default setting of Report Only. Please be sure to select the correct option from the drop down list. If you are updating a previous version of F-PROT Professional for Windows NT, please be advised that we will not preserve or convert older .FPT files (the F-PROT task files) when upgrading to NT Version 3.0. If you have created specialized scan tasks that you want to save, back them up prior to installing. The printed documentation will be available shortly. We have provided electronic versions of the Quick Start document in two file formats, Microsoft Word and text. The files are named QCKSTNT.TXT(plain text) and QCKSTNT.DOC (Word). The Quick Start document provides installation instructions, a feature overview and information regarding special setup instructions that system administrators should find helpful. **TO INSTALL THIS PRODUCT, YOU MUST BE A MEMBER OF THE LOCAL ADMINISTRATORS GROUP. (That is, you must have "Administrators rights" on the local computer.) Note to customers who installed the beta version of F-PROT Professional for Windows NT: To remove the CSS AV Scheduler Special Account from the USER Group you must first rename the account, then delete it. ** IMPORTANT NOTE TO F-PROT for NETWARE (FPN) USERS: F-NET.EXE is no longer automatically installed. To install F-NET.EXE, you must change the "InstallFNet=NO" line in the SETUP.INI file to "InstallFNet=YES". The Application Event log and the System Event log may become full as AV Scheduler and DVP write, respectively, to those logs files when events, scans and/or infections are detected. Users without Administrator rights do not have the ability to clear those logs and, as the logs become full, they may produce error messages. Therefore, administrators are advised to clear both log files regularly. Installing F-PROT Professional for Windows NT to an NT server sometimes produces an "irpstacksize too small" error. This error can be corrected by increasing the size of the IRPstacksize parameter. The detailed solution to the error can be found in the Microsoft Knowledge Base article #Q106167. If the Event Log becomes filled when F-PROT encounters multiple viruses, it will be necessary to increase the Maximum Log File size in Windows NT's Event Viewer. This is done by selecting the Log menu and then Log settings in Event Viewer. The Event Viewer is accessible from the Windows NT start button. To stop scheduled scans: 1. Open the Control Panel 2. Click on Services 3. Highlight CSS AV Scheduler 4. Click on STOP (click START to restart the service and re-enable scheduled scans) TECHNICAL SUPPORT Command Software Systems has greatly expanded its technical support to include a variety of electronic services. You may contact us at any one of the following: Command Software Systems, Inc. 1061 E. Indiantown Rd., Suite 500 Jupiter, FL 33477 Voice: 561-575-3200 8:00 am to 8:00 PM EST. Fax: 561-575-3026 BBS: 561-575-1281 CIS: 75300,3645 (Type GO PCVENF at any CIS ! prompt. We're in section 9.) Internet: [email protected], [email protected] FTP: ftp.commandcom.com World Wide Web: http://www.commandcom.com In Europe contact: Command Software Systems, Inc. UK Branch Ground Floor Millbank Tower Millbank London SW1P 4QP Voice: +44 171 931-9301 Fax: +44 171 931-9302 BBS: +44 171 931-9303 Internet: [email protected] [email protected] [email protected] |