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README FIRST!: F-PROT Professional for Windows NT
README FIRST!
Before installing or running F-PROT Professional for the first time,
please verify that your F-PROT Professional disks are write-protected.
If you suspect your computer has a virus, boot from a floppy disk that
is write-protected and then scan for viruses.
For a list of International Distributors of F-PROT Professional,
see the DISTRIB.TXT file which is located on disk #3.
There is a file included on the first installation diskette,
called FILEINFO.TXT, that provides a list of filenames and the locations
they are copied to on the local hard drive during the default
installation.
Please read the Quick Start Guide that is included on the diskettes. It
provides installation instructions and an overview of F-PROT
Professional for Windows NT. To read the Quick Start Guide, open either
QCKSTNT.DOC (located on disk #4) or QCKSTNT.TXT (located on disk #1).
*************************************************************
RELEASE NOTES
___
Notes on Command's F-PROT Professional for Windows NT v. 3.0/2.27A
8/18/97
PRODUCT ENHANCEMENTS
There are new virus signatures for this release.
There is a new version of F-NET.EXE included in this release. F-NET
allows a workstation to communicate to a server running Command's
F-PROT Professional for NetWare, recording any virus incidents to
the F-PROT log. To install F-NET.EXE, you must change the
"InstallFNet=NO" line in the SETUP.INI file to "InstallFNet=YES".
All changes to SETUP.INI must be made prior to installation.
FIXES
The new version of F-NET.EXE eliminates the NOT-LOGGED-IN connection
problem. It also addresses messages of F-NET not responding.
SPECIAL NOTES
We have temporarily disabled disinfection of Office 97 Excel macro
viruses. Currently, this pertains only to the Laroux virus.
Detection, however, is still provided.
**Attention NT 3.51 users: There have been some reports of blue screens
occurring while scanning .XLS files. If you encounter this problem, you
can remove the .XL? extension from the Include list. This issue is
being addressed.
Notes on F-PROT Professional for Windows NT v. 3.0/2.27.2
7/28/97
PRODUCT ENHANCEMENTS
*** Microsoft Office 97 support is provided for all F-PROT Professional
for Windows NT virus scans. This includes real-time, scheduled and
manuals scans. Office 97 support includes both detection and
disinfection. However, please be advised that if you need to disinfect
an Office 97 document file, we remove all macros including user
buttons, charts and customizations.
We are pleased to announce that with this release of Command Software's
F-PROT Professional for Windows NT, real-time protection is now active.
Separate Administrator and User scanning tasks can be created.
Administrator tasks can be created and modified only by users with
administrator privileges. User tasks can be created and modified by
users who do not have such privileges. Administrator tasks are
identified by a computer icon. User tasks are shown via a "profiled
person" icon.
There is a new NT service named CSS AV Scheduler (CSS-AVS.EXE). This
service handles all scheduled scanning, and can also be run, with
optional parameters, from the command line. F-Agent, which formerly
handled scheduling, now performs messaging functions only.
Real-time and scheduled scanning statistics from the Windows NT system
tray are now available. To view those statistics, right click on the
F-Agent icon in the task tray and choose "Get Statistics" from the
F-Agent pop-up menu.
FIXES
N/A since this is the first release.
SPECIAL NOTES
If you are running NetWare Client 32, DVP will not perform real-time
scans of NetWare drives and scheduled scans of NetWare drives may
not run. To provide reliable protection of NetWare drives via real-time and
scheduled scans, we recommend F-PROT Professional for NetWare.
We have had some problems running scheduled scans with installations
that have some of the F-PROT components on NetWare drives. However,
manual and real-time scans function properly.
If a virus is found in a scheduled scan we are not e-mailing the
infected file.
Under certain circumstances, EICAR.COM (a virus test file) can not be
deleted manually from Explorer because DVP will not allow this action.
In Windows NT 3.51 when DVP is set to quarantine you may experience
the following: when accessing files on a network drive, DVP will move
a file to the quarantine directory as it should, but leaves a 0 byte
file, of the same name, in the network directory. The 0 byte file
can not be deleted. This is an access rights issue.
When doing scheduled scans of network drives, any actions with query
options are supposed to be set to the option without query. This is displayed
in a message box when the action to take is selected. There have been
reports of the action not being reset as indicated, but instead reverting
to the default setting of Report Only. Please be sure to select the correct
option from the drop down list.
If you are updating a previous version of F-PROT Professional for
Windows NT, please be advised that we will not preserve or convert older
.FPT files (the F-PROT task files) when upgrading to NT Version 3.0.
If you have created specialized scan tasks that you want to save, back
them up prior to installing.
The printed documentation will be available shortly. We have provided
electronic versions of the Quick Start document in two file formats,
Microsoft Word and text. The files are named QCKSTNT.TXT(plain text)
and QCKSTNT.DOC (Word). The Quick Start document provides installation
instructions, a feature overview and information regarding special
setup instructions that system administrators should find helpful.
**TO INSTALL THIS PRODUCT, YOU MUST BE A MEMBER OF THE
LOCAL ADMINISTRATORS GROUP. (That is, you must have
"Administrators rights" on the local computer.)
Note to customers who installed the beta version of F-PROT Professional
for Windows NT: To remove the CSS AV Scheduler Special Account from the
USER Group you must first rename the account, then delete it.
** IMPORTANT NOTE TO F-PROT for NETWARE (FPN) USERS: F-NET.EXE
is no longer automatically installed. To install F-NET.EXE, you must change
the "InstallFNet=NO" line in the SETUP.INI file to "InstallFNet=YES".
The Application Event log and the System Event log may become full as
AV Scheduler and DVP write, respectively, to those logs files when
events, scans and/or infections are detected. Users without
Administrator rights do not have the ability to clear those logs
and, as the logs become full, they may produce error messages.
Therefore, administrators are advised to clear both log files
regularly.
Installing F-PROT Professional for Windows NT to an NT server sometimes
produces an "irpstacksize too small" error. This error can be
corrected by increasing the size of the IRPstacksize parameter. The
detailed solution to the error can be found in the Microsoft Knowledge
Base article #Q106167.
If the Event Log becomes filled when F-PROT encounters multiple
viruses, it will be necessary to increase the Maximum Log File size
in Windows NT's Event Viewer. This is done by selecting the Log menu
and then Log settings in Event Viewer. The Event Viewer is accessible
from the Windows NT start button.
To stop scheduled scans:
1. Open the Control Panel
2. Click on Services
3. Highlight CSS AV Scheduler
4. Click on STOP
(click START to restart the service and re-enable scheduled scans)
TECHNICAL SUPPORT
Command Software Systems has greatly expanded its technical support to
include a variety of electronic services. You may contact us at any one
of the following:
Command Software Systems, Inc.
1061 E. Indiantown Rd., Suite 500
Jupiter, FL 33477
Voice: 561-575-3200 8:00 am to 8:00 PM EST.
Fax: 561-575-3026
BBS: 561-575-1281
CIS: 75300,3645 (Type GO PCVENF at any CIS ! prompt.
We're in section 9.)
Internet: [email protected], [email protected]
FTP: ftp.commandcom.com
World Wide Web: http://www.commandcom.com
In Europe contact:
Command Software Systems, Inc.
UK Branch
Ground Floor
Millbank Tower
Millbank
London SW1P 4QP
Voice: +44 171 931-9301
Fax: +44 171 931-9302
BBS: +44 171 931-9303
Internet: [email protected]
[email protected]
[email protected]
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